18 Mar 2020
|
Comments

Coronavirus / COVID-19

Statement from the Society of London Theatre (SOLT)

London’s West End looks forward to welcoming audiences back into theatres as soon as performances can safely resume.

To give our customers some clarity, we have been cancelling performances across the West End on a rolling basis, in line with the latest advice from the Government.

We are now extending those cancellations until Sunday 28 June.

This does not mean theatres will reopen on 29 June; if further cancellations are necessary they will continue to be announced on a rolling basis. Different theatres and productions are likely to reopen at different times.

Ticketholders for affected performances do not need to do anything. They will be contacted by the organisation from which they bought their tickets to arrange a refund, credit note or exchange for a later date.

We are grateful to customers for the patience they are showing during this challenging time for our industry. With 300,000 people visiting West End theatres in a normal week, it’s a major undertaking to process refunds, exchanges and credit notes, particularly when many staff are working remotely. Please rest assured that we are all working as quickly as we can and we appreciate the on-going support of our audiences. For a useful FAQ and further information, click here.

Editor

About the Author

comments powered by Disqus
Latest

Goodness me I love this time of year! Why? Because I get to bask in the sun with a pint of cider at the London Wonderground before heading into the magical spiegeltent to watch some freaky circus. It is a glorious existence! Luckily for me, summer came a few weeks early as I was invited […]

Latest

A guide on how to get your theatre fix from the comfort of your own sofa.

Latest

One of the beauties of the film Amélie is that very little happens. There’s no drama, no test of faith and no real obstacles to be overcome. And yet it’s mesmerising, whimsical and charming. So how could a musical adaptation live up to its following, especially when Yann Tiersen already created a fantastic score? Amélie […]